Getting started

 

Signing up to Call Portal Call Centres message taking is simple - Call 08000 77 60 60 to discuss your requirements (See below for information that we will ask you for) or click here to complete the online sign up form.

We can have you live within 2 hours.

For FAQ's click here.

 

Information required

 

How would you like us to answer your calls?

  • For example "Good morning, My Company Name, how may I help?"


What would you like us to tell your callers as the reason for you or your staff being unavailable?

  • For example "Out of the office", "In a meeting", "Out on site", "On another call"?

 

What data would you like us to capture from the callers? (Maximum of five)

  • Name

  • Company name

  • Landline

  • Mobile

  • Address

  • Email Address

  • Message

  • Reason for call

  • Where they heard about the company

 

Other

  • What is the nature of your business?

  • What are your days and hours of business?

  • Please list the names of your key contacts, along with job titles and preferred method of contact.

  • Who should we contact in case of an emergency and how?

  • How would you like us to close your calls?

  • For example "Thank you for your call. I'll ensure it is returned as soon as possible."